I have an ImageClass MF4890dw that I am using wirelessly with a Mac running macOS Sierra 10.12.16. When I start my MF Toolbox application I get the following error: "Cannot communcate with any of the scanners. The scanners may not be connected, or may be turned off". See attached image.
Things I have done to troubleshoot (to no avail):
- Updated drivers
- Updated MF Toolbox application
- Accessed the printer from the Mac via the IP address in a web browser
- Printer is accessable and all three statuses (printer, fax, and scanner) show as green
Any help would be appreciated!