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Windows 10 Pro laptops cannot print via network to MF8350cdn

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Hi:

 

I have a Canon MF8350cdn on a Workgroup network.  The Windows 7 machines print to it without any problems.  The Windows 10 laptops send the job to the queue then the job just disappears from the queue as if it printed but it did not.  I've already tried uninstalling the Canon s/w and cfg. the printer using TCP/IP port, but still doesn't work.  I've tried turning of the Windows Firewall, but still doesn't work.  If I connect the laptops directly via USB cable they print.

 

Thanks for any insights!


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