Printer: Canon ImageClass MF731Cdw
Connection: Cat5 LAN
OS: Windows 10
Router: Netgear R6120
So, I'm having a problem with my Canon printer, and I'm hoping someone here can help me out with it.
My printer has, from time to time, ended up with a new IP address (after a power outage or something similar), and I've had to delete it from my printers options on WIndows and re-add it so that it can use the new IP address to connect to the printer.
It happened again a few days ago, so I decided to manually set the IP address on the printer, and reserve that address for the printer in my router. I opened up my router's settings, and checked the "Attached Devices" tab, and I see all of the devices connected to my router, EXCEPT FOR the printer. The IP address the printer is using is not showing as an attached device, nor do I have any canon devices showing up. I have one device showing as "unknown" but when I looked up it's MAC address, it is one of my smart tvs. I verified that information by disconnecting the tv and confirming that it no longer showed as an attached device.
Is this common? If not, how can I "force" my printer to show up as an attached device to my router? When I search for printers on Windows 10, it finds the printer and connects to it, and I'm able to print fine, so I know the printer is connected to the network and functioning properly.
Any suggestions?
Thanks in advance.