Hello there — hoping someone can help me out!
I just purchased a Canon PIXMA MG3620 printer and cannot get it set up to print wirelessly. I've tried on both my Mac and iPhone. I can get through the steps of locating the printer's Canon_ij_xx WiFi name, and the app/program locating my personal WiFi address, and then I add in my password, all functions fine. It's when I'm brought to the "locate your printer" screen where I'm having trouble. My printer cannot be located. I've tried resetting my WiFi, the printer, my phone, laptop, etc. Nothing seems to be working!
Can someone please help?
Thanks!
Alex