ImageClass Mf743Cdw dropping wireless connection
I have follwed all the instructions to connect the printer to my wireless network, was successful but my computer needed repair and had to connect it again. I was abel to cnnect it but for some reason...
View ArticleCanon MF628CW won't print
After installing the latest firmware update (v03.05), printer will no longer print. When I send print jobs from my desktop, the job will reach the printer and it will be in "Waiting" or "PAUSED" status...
View Article8700 wont get valid IP
Hello, I have a Canon IP8700 that wont obtain an IP address from my router.Virgin Hub 3.0 Router. Tried via WPS and via USB. The Printer sees the network, connects - but then only gets a 169 address...
View ArticlePIXMA IP100 Printer Drops Wireless Connection
My Pixma ip100 printer keeps dropping it's wireless connection. I restart my Win10 x64 bit system and printer, reconnect bluetooth and setup the printer. The connection stays for the rest of the day....
View ArticleThis printer could not be detected on the network
Canon MG5750Scenario:Laptop1 prints fine on network. It’s used most often.Laptop 2 was working last December, but could not print on network a few days ago when tried. Uninstalled drivers and...
View ArticleMX490 Problems
I am having problems with my printer a message continues to appear to say ink cartridges improperly install. I have removed and replace ink cartridges several times still message appear and unable to...
View ArticlePIXMA TS5150 Connects to WiFi but can't be seen by any devices
Good evening folks, wonder if you could help. We have a PIXMA TS5150 that has worked fine for about 15 months. Tonight it was showing offline from a MacBook. Tried to add the printer again by using...
View ArticleCan't enter wifi password on Canon Pixma TS9020
I have a Canon Pixma TS 9020 and we recently changed our router password. When I try to connect the printer to the wifi it doesn't ask for a new password. Instead it immediately tries to connect to...
View ArticlePrinter not feeding right
My printer is only a few months old and I am having problems printing anything from my printer in the begining it was letting me print but now it is not letting me print at all. It is not feeding right...
View ArticleCan’t connect Pixma TS9120 to google WiFi network
I recently moved and set up google nest WiFi mesh network and it works great but my Canon Pixma TS9120 won’t connect. It recognizes the network but when i try to connect it either doesn’t ask for a...
View ArticleCannot connect my Android
I have a Cannon Prixma MX490. My laptops and iOS phones will connect, but my Android phones will not communicate with the printer.
View ArticleTR 8520 offline -- worked when set up, but not now
A Canon tech helped me set up my printer a couple of days ago, and I successfully printed a document from my computer. Now when I go to print, I get the message that the printer is offline. On the...
View ArticlePixma MG3022
Hello - does anyone know how to find the IP Address for the Pixma MG3022 printer? Thanks!
View ArticlePixma MG 6220 Stopped WIFI Printing from files but test prints ok
Scanning works wirelessly; test prints work; printing from files "fails." It was working until I happened to plug in another Canon printer, this time via USB. Now the 6220 will not print wirelessly...
View ArticleMG 5520 won't print
My MG 5520 won't print. I reloaded the drivers. The printer is on the wifi and the computer is on the wifi but the computer will not 'talk' to the printer. I can't find the correct USB cord to...
View ArticleMF 726 cdw stopped connecting to wifi
Printer was connected to WiFi and to desktop by usb. Everything worked. Printed from several different iPads and an android phone. Now suddenly it will not connect to WiFi and the settings have not...
View ArticleCanon MX-490 WEP Key length Inactive
I have a wireless printer here. The wirelss LAN connection procedure works out OK, apparently. But in fact the computer and printer are not communicating, On the network configuration page print out,...
View ArticleConnecting to Verizon Jetpack
I am trying to use my printer with a different access point. Working from home using a Canon MG2922 and my internet access is a Verizon Jetpack. I cannot get my printer loaded with this access. When...
View ArticlePIXMA MP620 please help!!! I'm struggling badly and need to do uni work
Hello Canon Team,Thank you so much for your help service. It is greatly appreciated. I am struggling. I have a canon pima 620 which seems impossible to connect to my 13-inch MacBook Air. I have always...
View ArticleWi-fi and my imac don't seem to be connecting
The wi-fi seems to be open on my Pixma-100, but I can't figure out how to send an InDesign file to it to print. I used to be able to connect with no problem but now no matter what I try I get a...
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