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MX492 says connected but still not found

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I just purchased the MX492 printer. I have gone through the cableless setup many time. I even entered my password for my wireless connection. It said it was connected. When I go through setup, it continues not to find the printer on the network. It keeps giving me this message at the end:

 

Failed to perform cableless setup. Suspend the process and select other setup method by following the instructions on the screens.

 

What am I missing here? It shows connected but not showing up during setup. Thanks in advance.

 

- Kelly


Printer says its connected to another computer.

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Hello,

I have a MX490 Pixma printer that will not let me print anything because it says it is connected to another computer. I have Windows 10 on my computer. I have made sure its not connected to my macbook in anyway. Could someone help?

Thank you!

-Courtney

MP495 WIFI connectivity problems on iMac

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Hi,

 

I am attempting to connect an MP495 to a 5k iMac running macOS High Sierra version 10.13.5 Beta . Unforatuntely the Wifi printing is not working (although standard USB printing works fine). 

 

I've done all the usual steps of first connecting via USB to ensure the printer is recognized. This of course works until I disconnect the cable and attempt to print via WIFI and the printer immediately displays as being offline. I have tried everything from removing and deleting, then reinstalling the printer in the Mac system preferences window, but that hasn't fixed the Wifi printing issue. 

 

Since I'm on a newer iMac, I don't have a CD drive to attempt to install proprietary driver software from Canon and when I went to the web site to download it, it said it wasn't availble (possiby because I'm running a Beta OS ??).

 

I'm curious if anyone has had similar problems with Wifi printing on MacOS (Beta).

 

Thanks

 

 

Canon pro wireless issue.

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Hi All

 

I have a canon pro 100 that was working fine wirelessly, but when I have upgraded to a mac I have been unable to print wirelessly and just get the message the printer is offline. The blue light is lit, indicating it is connected to the network and when I search for the printer on networks on the Mac I find it, but still won't print wirelessly.

 

Any ideas?

 

Cheers

 

Martyn

Canon MX922 Wifi Connection Problem

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I have a Canon MX922 on a Windows 10 laptop, attempting to both print and scan wirelessly. Printer is very close to router (within 3 ft).  Successfully connected to wifi, signal strength 100% per Network Configuration Page.

 

During both printing & scanning, wifi indicator light blinks on and off continuously. Scanning is slow, with frequent stops and starts, and sometimes connection becomes lost. Printing is slow as well, w/frequent stops & starts and sometimes terminates halfway through a page. 

 

Any suggestions? 

 

Thanks

Dan

TS3122 Printer will not Connect to Network

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So I have this brand-new printer, and I follow all of the prep and startup perfectly to the T.

 

I've run through the appropriate setup, and when the wizard finds the printer (about half of the time, despite not doing anything differently) I try running the connection through my router, using the correct network key (trust me I've tried dozens of times), and it just will not connect to the router. None of the online guides are of any use, and I know it's not anything to do with the actual internet because all the other devices in my home are fine as well.

 

I'd hate to have to return this thing, but I'm already furious about how stupidly complex this has become, and I'm no wiz, but I like to think I'm a bit tech-savy.

 

If anybody has anything to offer, please let me know ASAP, or I'm just going to return it and put in for a HP.

Canon TS9020 Wireless Connection Problem

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I like my new TS9020 very much.  I have it connected to my iMac through USB and it works perfectly.  Is there any way possible I can connect it to my Android phone wirelessly? 

I fear there are restrictlions against having two devices connected at the same time.  

 

I tried using the Canon PRINT inkject SELPHY software to connect the phone wirelessly but it won't work.  The software sees the printer but, keeps disconnecting from the WiFi and NOT registering the printer to the phone.  Everything is hooked up to the same WiFi -- there is only "one" to choose from.  

 

What do you recommend?  

Win 10 April's update MX520

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After updating to new Win 10 April's update I could not print wirelessly. I uninstalled drivers and network tool and downloaded win 10 drivers from Canon. During installation I can't detect my printer on the network although the printer is connected in the same network as the laptops. I can only print through usb. Any ideas?


Can I use my Tmobile hotspot...

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Can I use my Tmobile hotspot to print to my MG2922?

Dual band router

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Hello,

just installed a dual band router and kept active both bands. My MP640 connects to the 2.4Ghz. All other PCs connect to the 5 Ghz. The PC is no longer able to find the printer. To make it work I had to turn off the 5 Ghz band and have both PCs and printer on the same band. This is very strange. Isn’t it? 

Canon MG6851

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Help Canon MG6851 it connects to my router fine but when I try looking for it by using my laptop, phone, tablet, and another phone and pc. It not there it was working for about 2 years I gess it was only 2 days ago its not showing up on the network I've done all what I can I think it's the hardware it works fine with the usb plugged in.

New router and old printer not communicating.

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Hello - Using an iMac, High Sierra and Canon MG5520. Installed latest driver on the printer. Recently installed a new router and now have a new network name and password. Wife's computer and printer are working fine on the new network. My computer is on the new network fine. The printer and router don't seem to know about each other so I can't add the printer to the Mac. How to remedy please.

 

Thanks in advance.

 

Hector

Pixma MX490 - Router Overlap screen instead of Passphrase screen

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I'm trying to setup the wireless connection to the wifi in my office, but after I select the wifi network to connect to, I get a Router Overlap screen instead of the Passphrase screen. From there my options are to select one or multiple routers. No matter which option I choose or which routers I choose, the connection fails.

MP990 Scanner won't link to WiFi

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I've had this printer/scanner for years.  Could, until recently, both print and scan. The scanner worked a week ago. A week later scanner only sees a USB connection, it lost the WiFi settings and it won't take them to re-enter. . But I can still print to it.  I'm running Windows 10 and WiFi only to the printer.  Help!

Canon printer model mg3022

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All of the sudden my printer won't work. We did get a new router however it is locked in the other house. Nothing has changed with it as far as I know. Is that why I suddenly can't print labels on my printer for eBay? I get an error message that says cannot communicate with printer

TS6120 Cant find scanner

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Mac OSX 10.11.6 El Cap

 

Pixma TS6120 Prints wirelessly fine, unit sees my macbook, on same network, 99% signal strength...

 

From printer screen- scan to computer- choose my mac,  starts scan- Canon IJ Utility Lite opens, "An error occurred while communicating with the scanner."

 

Try to scan from within IJ Utility lite- same message

 

 

Thru Mac system prefs, printer/scanners, choose TS6120, go from 'print' tab to 'scan' tab- open scanner, waiting for scanner, "error occurred -9923" (see image below)

 

Called tech support, tech had me uninstall printer, reboot router, reboot mac, reboot printer, reconnect... nothing

 

Had me just try to 'add printer' thru system prefs, wouldnt work- told me its a mac problem, cant help, call them.  Left me with NO printer and no scanner

 

I hung up, reinstalled the printer using exact instructions that came with the printer-

Im back to where I started.  Wireless print works fine, NO SCAN

 

anybody???

 

 

Screen Shot 2018-06-05 at 10.44.01 PM.png

 

Screen Shot 2018-06-05 at 10.37.38 PM.png 

PIXMA G3102 AirPrint compatible?

Canon MP Navigator 5.0 Won't Start for Network Printer MG5320

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Hello,

 

I've downloaded and installed Navigator 5.0 for Canon MG5320 printer that I can print on the network. When I try to invoke the Navigator, it doesn't load because it can't find the printer. Can I only use this program on a computer that is connected to the printer via a direct cable connection or can I use it with a network connection? If so, how do I tell Navigator that the printer is on the network? Again, I can print from the computer so the network connection is functioning properly.

 

Thanks

device not found to download driver

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Color Image MF 731c/733c shows that it is connected to the ,wifi (password accepted and wifi symbol on) however, when trying to download MF drivers, device is not dectected.  turned on and off multiple times, re-booted computer multiple times and computer can  never find the device, therefore installation of device is always incomplete.  Any sugguestions as to how to fix this issue?

Canon pro wireless issue.

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Hi All

 

I have a canon pro 100 that was working fine wirelessly, but when I have upgraded to a mac I have been unable to print wirelessly and just get the message the printer is offline. The blue light is lit, indicating it is connected to the network and when I search for the printer on networks on the Mac I find it, but still won't print wirelessly.

 

Any ideas?

 

Cheers

 

Martyn

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