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Vulnerability in network - 52xx MFPs

October 19, 2016, 12:55 pm
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Our security team found below vulnerabilities  are active in our 52xx series Canon MFP printers ,

1 Readable SNMP information
2 SSL Server has SSLv3 Enabled vulnerability
3,SSL\TLS  use of  weak RC4 Cipher
4,SSL\TLS server support TLSv1,0 
5.sslv3 padding oracle attack information disclosure vulnerability (poodle)
6, web server uses plain text form based authentication 


Really appreciate if someone can advice what changes needs to be made to fix these issues . Let me know if you need any further details 
Thanks in advance ,

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I am unable to connect printer to xfinity wifi. Pixma MG5520

October 21, 2016, 11:31 am
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This problem surfaced when attempting to change password. The connection existed before I tried password change. My printer no longer finds my SSID and asks that I check network settings. I have not been able to do that nor was Canon Help effective. Should I try reinstalling everything- is there something I keep overlooking? Thanks for any assistance.

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Printer shows connected to wifi but computer cannot see it on the network

October 23, 2016, 2:00 pm
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Printer was working fine but yesterday printer would not print. I keep getting an "Error - Printing" on the status of my print queue and a pop up that says "Printer not responding". I've rebooted the printer, the computer, the modem and router. I've tried to connect the printer to the wifi network again and the printer says connected but when I tried to update the drivers the installation wizard says that the printer could not be detected on the network. 

 

Edited: Windows 10 - Pixma MG5520

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Mac with Sierra 10.2 not finding Pixma MG2920

October 24, 2016, 9:35 am
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Have tried to connect wirelessly to my imac with Sierra 10.12.  At first saw the printer.  Have tried to reinstall it twice.  Will not connect to printer.  Help

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laptop wont connect to printer after change to fibre

October 24, 2016, 2:21 pm
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Changed to fibre broaadband and now my laptop wont connect to the printer - a MP560 wireless - unless I switch the printer off first!!  My wife's laptop wont connect at all either wirelessly or when using a USB cable - am confused!!!

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stopped printing

October 25, 2016, 5:46 pm
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I moved and now I can't print, It does still copy.

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My MG 5620 has stopped connecting to my wireless router.

October 26, 2016, 12:33 pm
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Can't reconnect my wireless printer to my router.  Was working fine for months and now I can' connect no matter what I do.  HELP!

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cannon pixma MG5320 printer wireless is not working, but all the lights are on inc.the blue wifi

October 26, 2016, 4:10 pm
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wps connection failed Now what?

October 26, 2016, 6:07 pm
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Verified that uVerse router is WPS enabled.  Tried both auto and manual methods to add a device and both end up with WPS connection failed.  Why?  Now What ?   (Windows 10)

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Canon PowerShot SX280 HS WiFi issues.

October 29, 2016, 10:03 am
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Own a Canon PowerShot SX280 HS. The WiFi has been working fine to the iPad until to-day. Have re-set the camera and re-installed the software on the iPad but the results are the same. The camera communicates to the network, finds the ipad and then says 'Communication Failed'. Have run out of ideas.

 

Tks. 

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I changed routers for the Internet, how do I change the old network #s to the new one?

October 29, 2016, 2:23 pm
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I changed routers and now I can't wi-fi from cellphone or computer.  Help  I have not done this before so my explanation may not be technical.

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Cannot connect printer on macOS Sierra 10.12!!! :(

October 30, 2016, 3:30 am
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Hello, my printer model is G3000. I connected it to my MacBook by wireless connection. After updating the macOS Sierra (10.12), I cannot print things out and something like "cannot connect the printer" always shows up. So I reset the printing system in my macbook and try to set up the printer again. It connected successfully while using USB connection, but the macbook cannot detect the printer when I try to use to wireless LAN connection. Does anyone know how to solve the problem? Smiley Sad Lots of thanksSmiley Sad

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WiFi loss

October 30, 2016, 11:50 am
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I have an MX922. It loses WiFi connections between print jobs requiring me to re-establish wireless printing each time. Has been doing this for a long time. Running Mac Sierra latest version

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How do I get my MG5650 machine to talk to my computer.

October 22, 2016, 5:57 am
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Have used the set up disc several times for USB and WAN, no success.  All that happens is the screen tells me to switch the printer on as it is already on I can do no more.  The WIFI is OK, the computer  is OK and the printer works in copy mode OK. What else can I do, Buy another Printer?

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MG4250 wont connect to Windows 10 but will to an iPhone

October 30, 2016, 12:54 pm
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Title says it all, I have printed from my iPhone but all of a sudden Windows 10 cant find the printer despite resetting the WPS on the router etc. It sounds like Windows 10 and it's god awful 'updates' have screwed something up...Again!!! 

 

Any help or steers would be greatly appreciated.

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MB5320 not connected - cloud printing

October 31, 2016, 10:25 am
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Greetings -

 

I've been using a Maxify MB5320 printer for some time, and recently had to leave the state for a couple of months. To prevent the ink cartridges' drying out, I registered the printer for cloud printing and printed some documents from a  Chrome browser before leaving. I thought all was well - all I had to do was print a page every week or so and the cartridges would be happy.

 

I left the printer turned on and hit the road. After leaving, I tried printing from Chrome again - but had no luck. The printer selection in Chrome for the MB5320 cloud printer was grayed out, saying "Canon MB5300 series Printer offline for more than a week".

 

How can I get the printer online again from a remote location? Will the cartridges survive two months without printing?

 

Thanks for any clues.

 

Dennis

 

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cloud print from chrome

October 31, 2016, 4:00 pm
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Can you please tell me how to set up cloud print from my MX432 to my Chrome computer? Thanks

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computer can't see printer on network

November 2, 2016, 9:41 pm
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Recently my mg3522 was showing offline when I tried to print. I defaulted the network settings and relearned it into my network. Nothing. Then I tried to delete and reinstall it on my computer. Now I can see my printer is on the routers network map and I can print from Google cloud, but my computer does not recognize the printer is on the network. I can't even ping the address from my laptop although I can connect to the address through the network utility on a mobile device. Any Ideas?

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How to locate IP Address on MX922

July 8, 2015, 4:13 pm
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Please advise where I can find the IP Address on my MX922

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Where is wps button on mg3520 wifi printer

November 3, 2016, 12:04 am
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